Healthcare · UK
Microsoft Power Platform for NHS & UK Healthcare
Most NHS organisations already own Power Platform through their Microsoft 365 agreement and barely use it. That is a fast, low-cost route to fixing the admin processes that eat clinical time (referrals, waiting lists, forms, and validation) without a new procurement.
Referral Flows
Triage and routing
Patient Forms
Digital pre-assessment
Waiting Lists
Validation and PTL support
Staff Apps
Rostering and audits
The Problem
Challenges We See Across Healthcare & NHS
The patterns below come up in almost every healthcare & nhs conversation we have. If two or more sound familiar, there is usually a quick win available.
Clinical time lost to administration
Clinicians rekeying data, chasing forms, and updating spreadsheets is the most expensive possible way to run an administrative process.
Referrals arriving in every format imaginable
Paper, fax, email, and portal referrals all need triage, and inconsistent information means avoidable rejections and delays for patients.
Waiting list validation by spreadsheet
PTL management across exported spreadsheets is error-prone and always out of date by the time it reaches the meeting.
Digital projects that never clear governance
New systems need DSPT assurance, DPIAs, and clinical safety cases. Anything outside the existing tenant faces a long approval path.
What We Build
Power Platform Solutions for Healthcare & NHS
Built on Power Apps, Power Automate, Power BI, Copilot Studio, and Dataverse, inside your own Microsoft tenant.
Referral Intake & Triage
Structured digital referral capture with mandatory data validation, automated acknowledgement, clinical triage queues, and rejection reason tracking.
Patient-Facing Forms & Portals
Pre-assessment questionnaires, consent capture, and appointment self-service on Power Pages, accessible, mobile-first, and NHS-branded.
Waiting List & PTL Support
Live waiting list views, validation workflows, patient contact tracking, and breach risk reporting in Power BI instead of exported spreadsheets.
Clinical Audit & Quality Apps
Mobile apps for ward audits, infection prevention checks, and incident capture with photographic evidence and instant dashboards.
Workforce & Rostering Support
Bank shift requests, leave, appraisal, and mandatory training tracking built around your existing ESR and workforce systems.
Copilot Studio for Patients & Staff
AI agents that answer routine patient questions, guide staff through policies and SOPs, and take pressure off switchboard and helpdesk teams.
Typical Projects
Where Healthcare & NHS Organisations Usually Start
Focused first projects that deliver a visible result quickly, then extend once the approach is proven.
Digital pre-operative assessment
Patients complete health questionnaires online before attending, with automatic flagging of risk factors for clinical review.
Fewer on-the-day cancellations
Referral rejection reduction
Mandatory fields and validation at the point of referral prevent incomplete submissions reaching triage.
Fewer bounced referrals, shorter pathways
Ward-level audit capture
Matrons complete audits on a tablet at the bedside, with results visible on a live dashboard the same morning.
Audit findings actioned in days not months
Staff SOP assistant
A Copilot Studio agent grounded in trust policies answers procedural questions inside Teams, with links to the source document.
Consistent answers, less helpdesk load
Governance
Compliance & Data Considerations
Everything we build runs inside your own Microsoft 365 tenant, under the controls you already operate.
Inside your existing NHS tenant
Solutions run within your own Microsoft 365 tenant, which means your existing DSPT position, information governance, and security controls apply rather than needing a new supplier assurance exercise.
Clinical safety awareness
Where a solution falls in scope of DCB0129 and DCB0160, we work with your clinical safety officer to produce the hazard log and safety case as part of delivery, not as an afterthought.
Patient data handling
UK-region Dataverse, role-based access control, field-level security on sensitive data, and full audit logging to support DPIAs and subject access requests.
Related Case Studies
Power Platform for Healthcare & NHS: Frequently Asked Questions
Common questions from UK healthcare & nhs organisations considering Microsoft Power Platform.
Start the Conversation
Talk to Someone Who Knows Healthcare & NHS
Book a free consultation. We will look at the process causing you the most pain, tell you honestly whether Power Platform is the right answer, and scope it if it is.
