Russell Group University Replaces Manual Admissions Processing with Power Apps Admissions Platform
A UK Russell Group university replaced 6 weeks of manual admissions processing with a Power Apps canvas and model-driven app suite, cutting offer letter turnaround from 18 days to 2 days and processing 12,000 applications per cycle.
The Challenge
The university's admissions team of 45 staff was processing 12,000 annual applications using a combination of spreadsheets, shared email inboxes, and a legacy on-premise system that could not integrate with current Student Records infrastructure. Offer letter turnaround averaged 18 days (above sector benchmarks) and the manual conditional offer tracking process was causing compliance gaps with national admissions reporting requirements.
Our Solution
We built a comprehensive Power Apps admissions platform combining a canvas app for admissions officers (application review, offer generation, conditional tracking) and a model-driven app for admissions management (pipeline visibility, compliance reporting, team workload allocation). Dataverse stores all application data with full audit trails. Power Automate handles admissions data ingestion, automated acknowledgement emails, conditional offer monitoring, and Student Records integration. Power BI dashboards give the Admissions Director real-time cycle performance against prior years.
Key Outcomes
18 days → 2 days
Offer Turnaround
From application review to offer letter despatch
12,000 apps
Processing Capacity
Full cycle volume processed without seasonal temp staff
100%
Compliance
Full admissions audit trail and reporting compliance achieved
65% reduction
Staff Admin Time
Admissions officers redirected from data entry to applicant engagement
Technologies Used
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